Due to the President’s Executive Order on Reevaluating and Realigning United States Foreign Aid, the U.S. Department of State, Bureau of Population, Refugees, and Migration (PRM) directed Refugee Welcome Collective to immediately suspend work as of January 24, 2025. In compliance with this directive, all RWC offerings funded by PRM are canceled until further notice.

Arizona Resources

The Arizona Refugee Resettlement Program

State Refugee Coordinator: Charles Shipman
Deputy State Refugee Coordinator: Asmeen Hamkar

The Arizona Refugee Resettlement Program (RRP), part of the Arizona Department of Economic Security, helps refugees and other Office of Refugee Resettlement (ORR) eligible newcomers. RRP will support clients’ transition to life in the United States (U.S.) through benefits, services, and by coordinating public and private resources. RRP knows the challenges that refugees and other Office of Refugee Resettlement (ORR)-eligible households will face in resettlement, so the program supports culturally responsive, linguistically compatible services to ease this transition. RRP will also link newcomers to longer-term programs that respect their cultures and languages. These programs aim to help newcomers become self-sufficient as quickly as possible, including: Refugee Cash and Medical Assistance, Employment Services, Case Management, English Language Training, and other mainstream services.

Disclaimer: The information regarding providers is subject to change. For the most accurate and current information on refugee resettlement providers in Arizona, contact the Arizona Refugee Resettlement Program.

Local Resource Search

 

To find out about key benefits and services in Arizona and how to apply, select from the topics below.

State Contacts - State Refugee Coordination Office

Arizona Refugee Resettlement Program (RRP)

The Arizona Refugee Resettlement Program (RRP) promotes effective refugee and other ORR-eligible newcomer resettlement that best assists them with achieving social and economic self-sufficiency and well-being as quickly as possible after arrival in the U.S.

  • State Refugee Coordinator

Charles Shipman

  • Deputy State Refugee Coordinator

Asmeen Hamkar

FOR MORE INFORMATION:

Please reach out to rrp@azdes.gov or visit the website for more information about RRP programs.

https://des.az.gov/refugee-resettlement

Local Resettlement Agencies (Phoenix)

The Arizona Refugee Resettlement Program (RRP) is part of the Arizona Department of Economic Security (DES) and operates as the State Refugee Coordination office. RRP partners with Local Resettlement Agencies, Community-Based Organizations, and other entities that provide services to refugees and other Office of Refugee Resettlement (ORR)-eligible newcomers for up to five (5) years. Please find RRP contacts, programs, and resources as recent as October 2025 below. Disclaimer: The information regarding providers is subject to change. For the most accurate and current information on refugee resettlement providers in Arizona, contact the Arizona Refugee Resettlement Program.

Local resettlement agencies will work with RRP, community-based organizations, and community members to function as refugee newcomers’ first point of contact and primary service provider after arriving into the U.S.

Address: 10240 N. 31st Ave. #112, Phoenix, AZ 85051

Phone: 602-944-1821

Phone (for Haitian Creole speakers): 602-483-3646

Address: 4425 W. Olive Ave. #400, Glendale, AZ 85302

Phone: 602-433-2440

Address: 2502 E. University Dr. #12, Phoenix, AZ 85304

Phone: 480-396-3795

Address: 5151 N. 19th Ave, Phoenix, AZ 85015

Phone: 602-312-2362

Local Resettlement Agencies (Tucson)

The Arizona Refugee Resettlement Program (RRP) is part of the Arizona Department of Economic Security (DES) and operates as the State Refugee Coordination office. RRP partners with Local Resettlement Agencies, Community-Based Organizations, and other entities that provide services to refugees and other Office of Refugee Resettlement (ORR)-eligible newcomers for up to five (5) years. Please find RRP contacts, programs, and resources as recent as October 2025 below. Disclaimer: The information regarding providers is subject to change. For the most accurate and current information on refugee resettlement providers in Arizona, contact the Arizona Refugee Resettlement Program.

Local resettlement agencies will work with RRP, community-based organizations, and community members to function as refugee newcomers’ first point of contact and primary service provider after arriving into the U.S.

Address: 3777 E. Broadway Blvd., Suite 100,Tucson, AZ 85716

Phone: 520-748-2300

Address: 2916 E. Broadway Blvd., Tucson, AZ 85716

Phone: 520-319-2128

Address: 268 W. Adams, Tucson, AZ 85705

Phone: 520-623-0344

Community-Based Organizations (Phoenix)

The Arizona Refugee Resettlement Program (RRP) is part of the Arizona Department of Economic Security (DES) and operates as the State Refugee Coordination office. RRP partners with Local Resettlement Agencies, Community-Based Organizations, and other entities that provide services to refugees and other Office of Refugee Resettlement (ORR)-eligible newcomers for up to five (5) years. Please find RRP contacts, programs, and resources as recent as October 2025 below. Disclaimer: The information regarding providers is subject to change. For the most accurate and current information on refugee resettlement providers in Arizona, contact the Arizona Refugee Resettlement Program.

RRP contracts and partners with local Community-Based Organizations, who will provide additional services to refugees and other ORR-eligible newcomers beyond the 30 to 90 days after U.S. arrival.

Please Note: This is not an exhaustive list of refugee-specific providers. Additional providers will be indicated throughout the different resource links.

Address: 3216 W Van Buren St, Phoenix, AZ 85009

Phone: 602-527-8451

Address: 4425 W Olive Ave., Glendale, AZ 85302

Phone: 602-416-7243

Address: 2150 E. Southern Ave., Room 721, Tempe, AZ 85282

Email: info@matthewhouseaz.org

Address: 2425 E Thomas Rd # 11, Phoenix, AZ 85016

Phone: 602-522-2100

Address: 3146 E. Wier Ave, Phoenix, AZ 85040

Phone: 602-502-4741

Addresses: 5030 S. Mill Ave. Suite #C5, Tempe, AZ 85282

2127 S. Priest Dr., Suite 403-404, Tempe, AZ 85282

Phone: 866-345-0102

Address: 1711 W. University Dr. #158, Tempe, AZ 85281

Send an email

Address: 1366 E. Thomas Road, Suite 108, Phoenix, AZ 85014

Phone: 602-264-2255

Send an email

Address: 35 N Alma School Rd #109
Mesa, Arizona 85201

Phone: 480-603-6590

Community-Based Organizations (Tucson)

The Arizona Refugee Resettlement Program (RRP) is part of the Arizona Department of Economic Security (DES) and operates as the State Refugee Coordination office. RRP partners with Local Resettlement Agencies, Community-Based Organizations, and other entities that provide services to refugees and other Office of Refugee Resettlement (ORR)-eligible newcomers for up to five (5) years. Please find RRP contacts, programs, and resources as recent as October 2025 below. Disclaimer: The information regarding providers is subject to change. For the most accurate and current information on refugee resettlement providers in Arizona, contact the Arizona Refugee Resettlement Program.

RRP contracts and partners with local Community-Based Organizations, who will provide additional services to refugees and other ORR-eligible newcomers beyond the 30 to 90 days after U.S. arrival.

Please Note: This is not an exhaustive list of refugee-specific providers. Additional providers will be indicated throughout the different resource links.

SEMA Foundation Building

Address: 2843 N. Alvernon Way, Tucson, AZ 85071

Phone: 480-427-0050

Address: 3736 E. 2nd St., Tucson, AZ 85716

Phone: 520-440-0100

Send an email

Address: 4355 E Calle Aurora, Tucson, AZ 85711

Phone: 520-206-3554

Address: 3355 N. Fontana Ave., Tucson, AZ 85705

Phone: 520-222-6115

Refugee Support Services

Refugee Support Services (RSS) case management and employment services will be intended to respect the cultures and languages of newcomers as they resettle in the U.S. and achieve self-sufficiency as quickly as possible. These services are linked to initial Reception and Placement Services (R&P) and can be available for up to five years from an eligible newcomer’s arrival or grant of qualifying status in the U.S. (Services are prioritized based on statutorily defined categories of need).

Case Coordination

Case Coordination Services support the effective resettlement of refugees and other eligible newcomers through case management services that focus on and facilitate clients’ attainment of safety, self-sufficiency, and family stability. Case coordination does not provide direct employment services. For employment services, providers will connect clients with external employment service partners.

 

Unaccompanied Refugee Minor Program

Unaccompanied Refugee Minor (URM) Program will provide young newcomers–who arrived in the U.S. without a parent or legal guardian and have experienced persecution, violence or abuse–with foster placement and services, intensive case management, cultural orientation, educational and employment support, English language training, and more.

Afghan Supplemental Appropriations Program

Afghan Supplemental Appropriations (ASA) Program will serve eligible Afghan newcomers with wrap-around services, like Case Management and Employment, as well as other services aimed to help support newcomers in their transition to life in Arizona. Some services may include: ASA Refugee Youth Mentoring Program (YMP), ASA Early Childhood School Impact Program (RSI), ASA Support to Schools Initiative (ARSI S2S), and ASA Refugee Health Promotion. The ASA Program will continue until September 30, 2026.

  • Matthew House
    2150 E. Southern Ave., Room 721, Tempe, AZ 85282
    info@matthewhouseaz.org

Refugee Cash Assistance

Refugee Cash Assistance (RCA) will be a four-month maximum, needs-based cash benefit for refugees and other eligible newcomers. RCA helps individuals meet their most basic needs, like food, shelter, and transportation. RCA will be available for newcomers who are not eligible for other cash assistance programs, such as Temporary Assistance for Needy Families (TANF), such as childless couples and single individuals. For TANF-eligible newcomer households, RCA will also provide a Public-Private Partnership (PPP) TANF Differential to supplement monthly payments from TANF. The RCA TANF Differential is for newcomers with dependent children who qualify for TANF.

The four months start from the date of the newcomer’s entry into the U.S. and end on the first day of the thirteenth month after entry. The arrival month will be included in the four-month count.

Refugee Medical Assistance

Refugee Medical Assistance (RMA) will provide short-term, a maximum of four (4) months, medical coverage to refugees and other ORR-eligible newcomers who are ineligible for Arizona Health Care Cost Containment System (AHCCCS). Newcomers must meet the following requirements to apply:

1) They are denied Arizona Medicaid (also known as Arizona Health Care Cost Containment System, or AHCCCS) upon arrival and who fall below 200% of the Federal Poverty Level, OR
2) Their AHCCCS coverage is due to income from employment.

RMA coverage will be equivalent to that provided by AHCCCS and members pay no premiums or copays.

FOR MORE INFORMATION:

Please contact RRP to determine eligibility and enroll in RMA, either by phone or email:

RMA@azdes.gov
(602) 542-4446, Extension 1

Domestic Medical Screening

Newly arrived refugees and other ORR-eligible newcomers will receive a Centers for Disease Control and Prevention (CDC) – recommended preventive health exam within 90 days of arrival to the U.S. The Medical Screening typically will take 1-2 visits and includes a physical exam, medical history, immunizations, general laboratory tests, and infectious disease test. It may also include a chest X Ray. This Medical Screening is completely free. The purpose of this exam will be to follow up on any conditions that were identified in the overseas medical exam, to identify persons with communicable diseases of potential public health importance, to refer newcomers to primary care providers and specialists for ongoing health care, and to identify personal health conditions that, if left unidentified, could adversely impact a newcomer’s ability to resettle.

This appointment is coordinated between RRP and local health care facilities that have agreed to perform the Medical Screening, so only the approved facilities below will be able to provide this screening. Newcomers will only be eligible for the screening within the first 90 days after arrival to the U.S.

  • Maricopa County Department of Public Health (MCDPH)
    1645 E. Roosevelt St., Phoenix, AZ 85006
    (928) 258-9984

FOR MORE INFORMATION:
Please contact MCDPH at the phone number provided above to schedule an appointment. If you call this number and reach their voicemail, please leave a message providing the following information:

● Your name
● Your interest in a Refugee Medical Screening
● Primary Language
● Phone number
● A preferred time and date for a callback.

Please visit the following website for more information about Maricopa County Department of Public Health programs.

https://www.maricopa.gov/5302/Public-Health

FOR MORE INFORMATION:

Please contact Banner Alvernon Family Medicine clinic at the email address above to schedule the first appointment. In your email, please include the following information:

● Your name
● Your interest in a Refugee Medical Screening
● Primary Language
● Phone number
● A preferred time and date for a callback.

Please visit the following website for more information about Banner Alvernon Family Medicine Clinic programs.

https://www.bannerhealth.com/locations/tucson/banner-university-medicine-family-medicine-clinic-alvernon

Refugee Health Promotions

Refugee Health Promotions (RHP) will aim to improve the health and well-being of eligible newcomers through three (3) main goals: 1) Provide opportunities to increase health literacy; 2) Coordinate physical and mental care; 3) Organize wellness groups. RHP programs may be provided for up to five years. If you need assistance accessing RHP services, you can contact RRP. These services are free and available at no cost to eligible newcomers.

 

English Language Training

English Language Training (ELT) for eligible newcomers will focus on English skills necessary for obtaining and maintaining employment and is consistent with national Teaching English to Speakers of Other Languages (TESOL) standards.

Refugee School Impact

Refugee School Impact (RSI) programs will promote the academic, cultural, and social performance and integration of refugee and other ORR-eligible newcomers and their families, from ages 5-18. RSI will provide services such as: tutoring, after school or summer programs, mentoring, school orientation, translation of documents, and more.

 

Afghan Refugee School Impact Supplemental, Support to Schools Program

Afghan Refugee School Impact Supplemental, Support to Schools (ARSI S2S) Program will provide services for eligible Afghan children and youth to support successful academic, social and cultural transitions for newcomer families. Services may include: parent engagement and orientation activities, after school learning programs, summer programs, and more.

 

Services for Older Refugees Program

Services for Older Refugees (SOR) Program will provide services to older refugees and other ORR-eligible newcomers to support their integration into life in Arizona and their overall wellness. Services may include: assistance accessing mainstream services, meal delivery, interpretation, translation, counseling, and more.

Youth Mentoring Program

Youth Mentoring (YM) Program will provide services to refugees and other ORR-eligible newcomers aged 15-24 to support their successful integration to life in Arizona. Services may include: case management, social and life skill development, cultural orientation, English language support, academic and career support, and more.

Cash & Food Assistance

In Arizona, refugees and other ORR-eligible newcomers will be eligible to receive cash and food assistance benefits through refugee-specific, such as Refugee Cash Assistance (RCA) and mainstream programs. Please refer to the State Contacts and Programs Page for RCA services. Please select a specific program for more information.

Supplemental Nutrition Assistance Program (SNAP)

SNAP, also referred to as “Nutrition Assistance”, will provide eligible households monthly benefits they can use to purchase nutritious food as they work toward self-sufficiency.

Please note: Services and eligibility may be subject to change. Contact your local Family Assistance Administration (FAA) office for more information.

FOR MORE INFORMATION:

https://des.az.gov/na

Temporary Assistance for Needy Families (TANF)

TANF, also known as Cash Assistance (CA), will provide eligible newcomer households with dependent children monthly benefits they can use to help meet their basic needs of well-being and safety, as they work toward self-sufficiency.

Eligible newcomer households that are within their four (4) months of arrival into the U.S. and Arizona, and receive TANF benefits, are eligible for RCA TANF Differential payments through Refugee Cash Assistance (RCA). Please see “Refugee Cash Assistance (RCA)” under the “State Contacts & Programs” page.

Please note: Services and eligibility may be subject to change. Contact your local Family Assistance Administration (FAA) office for more information.

FOR MORE INFORMATION:

https://des.az.gov/ca

Supplemental Nutrition Program for Women, Infants and Children (WIC)

WIC will provide eligible newcomer women who are pregnant, breastfeeding, and/or postpartum with nutrition education, breastfeeding support services, supplemental nutritious foods, referrals to health and social services, and more. WIC can also provide support to children under the age of five (5) who are determined to be at nutritional risk.

Please note: Services and eligibility may be subject to change. Contact your local Family Assistance Administration (FAA) office for more information.

FOR MORE INFORMATION:

https://www.azdhs.gov/prevention/azwic/

Supplemental Security Income (SSI)

SSI will provide monthly cash benefits to eligible newcomers with disabilities and older adults who have little to no income to cover monthly expenses.

Please note: Services and eligibility may be subject to change. Contact your local Family Assistance Administration (FAA) office for more information.

FOR MORE INFORMATION:

https://www.ssa.gov/ssi

 

Arizona Department of Economic Security (DES) Community Service Programs SEARCH TOOL

Newcomers in Arizona can use the DES Community Service Programs Search Tool to find Health-e-Arizona (HEA+) Application Assistors, who are community organizations throughout Arizona who help individuals apply online for Arizona Health Care Cost Containment System (AHCCCS) health insurance, Nutrition Assistance (SNAP), and Cash Assistance for families (TANF). This search tool can also be used to find the following programs and services: Community Action Agencies, Emergency Food Assistance Program (TEFAP), Commodity Senior Food Program (CSFP), and more.

Please note: Services and eligibility may be subject to change. Contact your local Family Assistance Administration (FAA) office for more information.

FOR MORE INFORMATION:

ADES COMMUNITY SERVICE PROVIDER SEARCH

 

Health

Refugees and ORR-eligible newcomers will be eligible for a few healthcare benefits after arrival to Arizona. The Domestic Refugee Medical Screening (RMS), Refugee Medical Assistance (RMA), and Refugee Health Promotions (RHP) will be provided through RRP and contracted partners, with more information under the “State Contacts & Programs” section. Please select a specific resource below for more information.

Resources for Health Insurance

Arizona Health Care Cost Containment System (AHCCCS) is Arizona’s Medicaid agency that offers health care programs to serve Arizona residents, including eligible ORR-eligible newcomers. Individuals must meet certain income and other requirements to obtain medical coverage.

Please note: Services and eligibility may be subject to change. Contact Arizona Health Care Cost Containment System (AHCCCS) for more information.

FOR MORE INFORMATION:

Health-e-Arizona

AHCCCS coverage may be available to an eligible newcomer who is blind or who has a disability. For those who qualify, there are no monthly premiums.

Please note: Services and eligibility may be subject to change. Contact Arizona Health Care Cost Containment System (AHCCCS) for more information.

FOR MORE INFORMATION:

Health Insurance for Individuals Who are Blind or Have a Disability

Medicare is the federal government program that provides health care coverage if you are 65+ and older, under 65 and receiving Social Security Disability Insurance (SSDI) for a certain amount of time, or under 65 and with End-Stage Renal Disease (ESRD).

Please note: Services and eligibility may be subject to change. Contact the Department of Economic Security Medical Assistance for more information.

FOR MORE INFORMATION:

Medicare Assistance | Arizona Department of Economic Security

Resources for General Health Assistance

  • Arizona Department of Economic Security (DES) Community Service Programs Search Tool

DES Community Service Programs Search Tool can be used to find Health-e-Arizona (HEA+) Application Assistors across the state of Arizona, who are community organizations who help individuals apply online for Arizona Health Care Cost Containment System (AHCCCS) health insurance, Nutrition Assistance (SNAP), and Cash Assistance for families (TANF). This search tool can also be used to find the following programs and services: Community Action Agencies, Emergency Food Assistance Program (TEFAP), Commodity Senior Food Program (CSFP), and more.

FOR MORE INFORMATION:

ADES Community Service Provider Search

  • U.S. Department of Health and Human Services Office of Minority Health (OMH)

OMH is a federal site offering health information, national leadership, and coordination to improve the health for racial and ethnic minorities across the U.S.

FOR MORE INFORMATION:

Home Page – Office of Minority Health (OMH)

 

Resources for Health Provider Selection

  • Arizona Health Care Cost Containment System (AHCCCS) Medicaid Provider Search

The AHCCCS Medicaid Provider Search allows individuals with AHCCCS health coverage to search for health care providers directly, allowing searches for specific healthcare types, specialties, locations, and more. AHCCCS members will also be able to select a preferred language while searching for providers.

FOR MORE INFORMATION:

AHCCCS Provider Directory

  • 2-1-1 Arizona

211 Arizona Information and Referral Services helps newcomers and families find resources available both locally and across the state of Arizona, with a search tool as well as customizable resource guides based on zip code. 211 Arizona has additional programs available, such as: Housing Crisis Hotline, Transportation Hotline, Heat Relief Resources, and more.

FOR MORE INFORMATION:

Search | 211 Arizona

Resources for Persons with Disabilities

ACDHH works with different public and private organizations to improve communication, support, and community empowerment of deaf and hard of hearing individuals across Arizona.

ACBVI works to support independence and promote accessibility for individuals experiencing vision loss across Arizona.

AzEIP is an interagency service system throughout Arizona that supports families of infants and toddlers, up to two (2) years of age, with disabilities or developmental delays.

Resources for Senior Health

Area Agency on Aging offers programs and services in Maricopa County for adults, 60 years of age and older, family caregivers of older adults, adults ages 18-59 with disabilities and long-term care needs, and persons 18 years of age and over who have a diagnosis of HIV/AIDS.

The Social Security program, provided through the Social Security Administration (SSA), provides monthly benefits for the protection against the loss of earnings due to retirement, death, or disability for individuals in the U.S.

Housing

Housing support services will assist refugees and other ORR-eligible newcomers with navigating housing challenges, rental issues, education on renter rights, and homelessness prevention and assistance. Please select a specific resource below for more information.

Resources for Housing & Rental Assistance

211 Arizona Information and Referral Services will help newcomers and families find resources available both locally and across the state of Arizona, with a search tool as well as customizable resource guides based on zip code. 211 Arizona has additional programs available, such as: Housing Crisis Hotline, Transportation Hotline, Heat Relief Resources, and more.

HousingSearch.AZ.gov, part of the Arizona Department of Housing (ADOH), will help newcomers and families search Arizona housing for affordable rentals, accessible units, and also offers the following assistance programs: Homeowner Assistance Fund, Eviction Prevention Assistance, and Programs for Homebuyers.

Maricopa County, through the Department of Economic Security (DES) Rental Assistance Program, offers rental assistance and eviction prevention programs to eligible renters across many organizations and cities.

Pima County, through the Department of Economic Security (DES) Rental Assistance Program, offers rental assistance and eviction prevention programs to eligible renters across many organizations in Tucson, Arizona.

Resources for Housing & Renter Rights

Arizona Housing Coalition, a non-profit organization made up of 350+ members, works to end homelessness and advocate for safe, affordable housing for all Arizonans. The Arizona Housing Coalition offers services, such as connection to community resources and Housing Counselors, can assist with budgeting, preventing mortgage default, home buying education, and more.

ARC offers resources and housing counseling services for home buying, navigating landlord and renter conflict, housing stability, elder protection, down payment assistance, and more.

All services are available in English and Spanish only.

The Landlord and Tenant Program, through the City of Phoenix, provides educational services and information to landlords and tenants on their rights under the Arizona Residential Landlord and Tenant Act.​​ These services include one-on-one tenant and landlord counseling, resources on rights and responsibilities, emergency services, and more.

All services available in English and Spanish only.

Pima County Rental Assistance & Housing Resources provide tenants and landlords with the necessary resources to navigate important aspects of home ownership and rental rights. These resources include Section 8 program information, family housing resources, legal assistance, rights and responsibilities, and more.

The Civil Rights Division is responsible for upholding the Fair Housing Act, as well as providing community education about the importance of fair housing and following Arizona civil rights laws. The Civil Rights Division can assist with housing discrimination complaints, protecting oneself from housing discrimination, and community education.
All services available in English and Spanish only.

 

Resources for Homelessness Prevention & Assistance

DES Homeless Coordination Office works with nonprofit and local government agencies to provide the following services directly throughout the State of Arizona: Rapid Rehousing, Emergency Shelter, Homeless Prevention, and Street Outreach.

ADOH Homeless Assistance Agencies is an online database of approved homeless assistance agencies across the state of Arizona, which individuals can search for by county.

211 Arizona Information and Referral Services helps newcomers and families find resources available both locally and across the state of Arizona, with a search tool as well as customizable resource guides based on zip code. 211 Arizona has additional programs available, such as: Housing Crisis Hotline, Transportation Hotline, Heat Relief Resources, and more.

 

Cultural Orientation

Through Community Orientation classes, refugees and other ORR-eligible newcomers will learn about important aspects of living in the United States – covering topics such as, transportation, housing, finances, education, employment, community resources, government/pathways to citizenship. Refugees and ORR-eligible newcomers may already receive cultural orientation soon after arrival into Arizona from Local Resettlement Agencies, which can be found under the section “State Contacts & Programs.” Please select a specific resource below for more information.

Resources for Cultural Orientation

211 Arizona Information and Referral Services helps newcomers and families find resources available both locally and across the state of Arizona, with a search tool as well as customizable resource guides based on zip code. 211 Arizona has additional programs available, such as: Housing Crisis Hotline, Transportation Hotline, Heat Relief Resources, and more.

Welcome Teams are groups of volunteers who mentor newcomers after arrival into the U.S. and Arizona and assist with the following: navigating local systems, building English skills, accessing essential services, and understanding cultural norms.

SAUC provides a Cultural Adaptation Program that is integrated with the Improved Method of Teaching English. They provide orientations for Somali, Swahili, Amharic, Arabic, Farsi, Dari, Pashto and Urdu’ speakers, which include the following areas: (1) Home & Personal Hygiene, (2) Consumer Education, (4) Use and Safety of Public Transportation, and (4) Child Welfare Laws.

 

Employment

Refugees and other ORR-eligible newcomers will be eligible for employment services after arriving in Arizona, which will help in finding employment, workforce readiness, upskilling and education, and building employer partnerships. ORR-eligible newcomers will have access to employment services through RRP and contracted partners for up to five (5) years from arrival or grant of qualifying status, with more information under the “State Contacts & Programs” section. The following mainstream services are available for additional support.

Resources for General Employment Services

211 Arizona Information and Referral Services will help newcomers and families find resources available both locally and across the state of Arizona, with a search tool as well as customizable resource guides based on zip code. 211 Arizona has additional programs available, such as: Housing Crisis Hotline, Transportation Hotline, Heat Relief Resources, and more.

ARIZONA@WORK is the statewide workforce development organization that helps job seekers through a wide range of resources and services, such as employment readiness services, resume development, and job search assistance at no cost. ARIZONA@WORK also helps employers to recruit, develop, and retain employees.

Arizona Career Pathways is a nonprofit organization helping low-income adults in Maricopa County, Arizona to earn a community college degree or credential in high-demand career fields, then connecting those individuals with companies looking to hire.

Documentation

Refugees and ORR-eligible newcomers will be eligible to apply for an Arizona Driver’s License and Social Security card upon arrival to the U.S. These documents will be used for verification in a wide range of applications, including but not limited to: housing or rental applications, benefit applications, job applications, and more. Please select a specific resource below for more information.

Resources for State and National Documentation Assistance

211 Arizona Information and Referral Services will help newcomers and families find resources available both locally and across the state of Arizona, with a search tool as well as customizable resource guides based on zip code. 211 Arizona has additional programs available, such as: Housing Crisis Hotline, Transportation Hotline, Heat Relief Resources, and more.

MVD manages all Motor Vehicle Services across the state of Arizona, including: obtaining and renewing driver’s licenses, travel identification (travel ID), vehicle registration, license plates, and more.

SSA manages all Social Security Number (SSN) applications, documents, replacement card processing, benefits, and more across the U.S.

Language

Through English language classes, refugees and other ORR-eligible newcomers will develop the English language proficiency skills needed as an essential part of working toward self-sufficiency and successfully transitioning to life in the U.S. English Language Training (ELT) for ORR-eligible newcomers will also be provided through RRP and contracted partners, with more information under the “State Contacts & Programs” section. Please select a specific resource below for more information.

Resources for English Language Learning

211 Arizona Information and Referral Services will help newcomers and families find resources available both locally and across the state of Arizona, with a search tool as well as customizable resource guides based on zip code. 211 Arizona has additional programs available, such as: Housing Crisis Hotline, Transportation Hotline, Heat Relief Resources, and more.

Phoenix Public Library, through the Refugee and Immigrant Hub, provides free and equitable access to services, programs, and resources such as: English as a Second Language (ESL) learning materials, citizenship practice tests, and more.

Pima County Public Library offers free online and in-person services, programs, and resources, such as: English Language courses with Literacy Connects, citizenship preparation resources, Tucson, Arizona specific resources, and more.

 

 

Childcare & Education

Refugees and other ORR-eligible newcomers will have access to several childcare and education resources for students and families after arriving in Arizona. Assistance in locating childcare, support for newcomers in K-12 education, and support for adult education will be available to ORR-eligible newcomers through RRP and contracted partners, with more information under the “State Contacts & Programs” section. Please select a specific resource below for more information.

Resources for Locating Childcare

211 Arizona Information and Referral Services will help newcomers and families find resources available both locally and across the state of Arizona, with a search tool as well as customizable resource guides based on zip code. 211 Arizona has additional programs available, such as: Housing Crisis Hotline, Transportation Hotline, Heat Relief Resources, and more.

Arizona Child Care Resource and Referral is an online database tool through DES that individuals can use to find guidance on childcare options, locate childcare providers and more.

Resource for Childcare Assistance

DES Child Care Assistance program helps eligible families across the state of Arizona pay for quality child care through a network of providers so that parents and legal guardians can go to school, work, or participate in other eligible activities.

Resources for Education Support

211 Arizona Information and Referral Services will help newcomers and families find resources available both locally and across the state of Arizona, with a search tool as well as customizable resource guides based on zip code. 211 Arizona has additional programs available, such as: Housing Crisis Hotline, Transportation Hotline, Heat Relief Resources, and more.

AZED RSS program serves families, students, and local organizations to ensure that all newcomer students have access to educational and wrap-around services, such as school enrollment support, connection with local and school-based resources, and more.

Head Start is a federal program that promotes school readiness of infants, toddlers, and preschool-aged children from eligible families. Head Start programs provide a range of services for comprehensive childhood education support, including: parenting classes, referrals and resources for families, parent committees and conferences.

Safety

Refugees and ORR-eligible newcomers will have several organizations and resources available that aim to improve safety in the areas of employment, public safety, violence and human trafficking, exploitation, and adult and child abuse. Please select a specific resource below for more information.

Resources for Employment Safety

The Industrial Commission of Arizona is tasked with the protection of life, health, safety, and welfare of Arizona’s workforce. Employed individuals can receive support and resources for the following areas: Worker’s Compensation, Youth Labor, Unpaid Wage Claims, and Minimum Wage Claims.

ADOSH works to protect Arizona’s workforce in life, safety, and welfare through the following areas: Safety and Health Compliance, Consultation and Trainings, and ADOSH form filing for items such as whistleblower complaints, reporting serious workplace injuries, and more.

Resources for Public Safety

Victim Services operates and oversees the Crime Victim Compensation and Crime Victim Assistance programs for the state of Arizona, which provide grants to agencies with services for crime victims as well as benefits for crime victims directly.

Office of Victim Services provides support, advocacy, victims’ rights information and referrals for crime victims across the state of Arizona.

Resources for Safety Against Violence and Abuse, Human Trafficking and Exploitation

211 Arizona Information and Referral Services will help newcomers and families find resources available both locally and across the state of Arizona, with a search tool as well as customizable resource guides based on zip code. 211 Arizona has additional programs available, such as: Housing Crisis Hotline, Transportation Hotline, Heat Relief Resources, and more.

National Human Trafficking Hotline online Referral Directory is made up of anti-trafficking organizations and programs that offer emergency, transitional, or long-term services to victims and survivors of human trafficking as well as those that provide resources and opportunities in the anti-trafficking field.

The Childhelp National Child Abuse Hotline is staffed by live crisis counselors who all have college education and life experience in working with child abuse, neglect, and maltreatment. Crisis counselors complete over 72 hours of training which includes supportive listening, crisis intervention, trauma-informed practices, and diversity.

APS investigates reports of abuse, neglect and exploitation of vulnerable adults across the state of Arizona. APS may also become involved when there is a claim of self-neglect which is when an adult with physical or mental impairments is not able to meet their basic needs (such as food, shelter, health care, managing money, etc.) which then impacts the adult’s physical health, mental health or general safety.

DCS is tasked with child protection and serves as a leader in primary prevention, partnering with other family-serving agencies and community organizations to improve community health and strengthen families across the state of Arizona.

Transition to Mainstream Services

Refugees and ORR-eligible newcomers, after participating in resettlement services, may need to transition to mainstream or general services for continued support. Community-Based Organizations that also provide general services can be found under the “State Programs & Contacts Page.” Please select a specific resource below for more information.

Resources for Locating Mainstream Services

211 Arizona Information and Referral Services will help newcomers and families find resources available both locally and across the state of Arizona, with a search tool as well as customizable resource guides based on zip code. 211 Arizona has additional programs available, such as: Housing Crisis Hotline, Transportation Hotline, Heat Relief Resources, and more.

DES provides many refugee-specific and mainstream programs throughout the state of Arizona, and manages several benefit programs to address individual and family basic needs as they work toward self-sufficiency.

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Local Resource Search

The resources in this map are collected via desk research and submissions from agency contacts and community sponsors. While we work to ensure the information provided is up-to-date and accurate, please use the buttons below to submit a new service connection or request an edit to an existing entry.

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This local resource map was developed with funding from Switchboard.

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