Subject Matter: Cultural Orientation & Understanding

Centering Diversity, Equity, and Inclusion in Case Management

Centering Diversity, Equity, and Inclusion in Case Management

by on November 20, 2024

Harnessing the strength of hope and unity, attendees will gain actionable strategies to navigate complex challenges, address intersectional identities, and bring compassion and inclusivity into every client interaction. This session will focus on the small, impactful changes that build an enduring sense of community and support for both clients and staff. By working together and…

Approaching Challenging Conversations

Approaching Challenging Conversations

by on August 19, 2024

Resettlement staff and community members both participate in welcoming newcomers in various ways. While this work is worthy and rewarding, it does come with some challenges and difficult situations. In this webinar, attendees learn strategies for how to handle challenging situations, difficult conversations, and maintain respectful boundaries in resettlement. Watch more Lunch and Learns